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ISO9001:2008 update work shop |
Users of ISO9001:2000
will have to upgrade their systems to ISO9001:2008. Customers will
need the revised version of ISO9001 in order to keep their
certificates up-to-date.
ISO9001:2008 specifies requirements for a quality management system
(QMS) where an organization:
• Needs to demonstrate its ability to consistently provide product
that meets customer and applicable regulatory requirements.
• Aims to enhance customer satisfaction through the effective
application of the system. This includes processes for continual
improvement of the system and the assurance of conformity and
applicable regulatory requirements
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| Course Outline |
• Introduction to and
overview of the ISO 9001 requirements
• The relevance of ISO 9001 to a business management system
• What is meant by Management Commitment
• Objective setting and factually based decision making
• How ISO 9001 may be used by your organization for business
improvement
• The format and features of a process based management system
• The key issues for successful implementation
Benefits You will gain:
• A practical interpretation of the Standard to allow you to start
implementing a management system based on ISO 9001:2008.
• An ability to look at your business with a process focus and
identify your core business processes, i.e. those which create value
in the business.
• An appreciation of how ISO 9001 can provide the structure for
continual improvement of your organization and emphasize customer
requirements.
• An understanding of the 8 Quality Management Principles that
underpin the concepts behind ISO 9001 and which are essential to its
effective implementation.
Who Should Attend
• Managers
• Quality Professionals/Management Representatives
• Internal and external auditors
• Those who wish to gain an understanding of ISO 9001:2008
(This seminar is also valuable when run in-house to provide
personnel with an overview of ISO 9001 as part of the overall
implementation process. It also acts as a starting point for gaining
everyone's involvement in the Quality Improvement process.)
Course Techniques
An introduction to the subject is given through tutorials and
interactive workshop sessions. Specific time is allocated to allow
you to raise questions relating to your own organization for
discussion in open forum.
Follow-Up
• Consultancy/implementation assistance
• Auditor training |
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